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| Setting | Default | Notes |
|---|---|---|
| Sandbox Mode | Off | Routes all API calls to api.sandbox.wise.com. Sandbox tokens are separate from production — generated at sandbox.transferwise.tech. Must be disabled before going live. |
| API Token | — | Requires Read access to Balances and Transactions. Also used for webhook signature verification. |
| Webhook URL | Auto-generated | Read-only. Copy this into Wise → Webhooks → Add webhook and select the Balance credit event. |
| Title | Pay via Wise | Shown to the customer at checkout. |
| Description | Transfer payment via Wise | Shown below the title at checkout. |
These must match your Wise account for the currency your store is set to.
| Setting | Notes |
|---|---|
| Account Name | Your Wise account holder name. |
| IBAN | Your Wise IBAN. |
| BIC / SWIFT | Your Wise BIC. |
| Bank Name | Typically "Wise". |
| Show Bank Details On Checkout | If off, bank details are only shown on the order confirmation page, not during checkout. On by default. |
| Payment Details Heading | Heading shown above bank details on the confirmation page and in emails. Default: "Wise Bank Transfer Details". |
| Payment Instructions | Paragraph shown above the bank details. Default instructs the customer to use their order number as reference. |
| Payment Reference Note | Line shown below the bank details. Supports {order_id} and {order_total} placeholders. |
| Setting | Default | Notes |
|---|---|---|
| Business Name | Site name | Shown in the "From" block on the PDF. |
| Business Address / Contact | — | Address, phone, or email. Each line displayed separately. |
| Logo | — | Appears top-left of the PDF. Falls back to the site logo if blank. PNG or JPG recommended. |
| Accent Colour | #3a3a3a | Used for headings, borders, and the total amount highlight on the PDF. |
| PDF Footer Note | — | Optional note at the bottom of the PDF, e.g. "Thank you for your business." |
| Setting | Default | Notes |
|---|---|---|
| Pay Within (Days) | 7 | How long the customer has to pay. Shown on the confirmation page, My Account, and the PDF. Set to 0 to disable. |
| Auto-Cancel Unpaid Orders | On | Cancels on-hold Wise orders automatically once the payment deadline passes. |
| Payment Reminder Email | On | Sends the customer a reminder email before their order is cancelled. |
| Send Reminder Days Before Cancellation | 2 | How many days before the deadline to send the reminder. E.g. a 7-day deadline with this set to 2 fires the reminder on day 5. |
| Setting | Default | Notes |
|---|---|---|
| Potential Match Email | On | Emails the admin when a payment arrives but cannot be automatically confirmed. |
| Auto-Confirm Confidence Threshold | 0 (disabled) | Orders are completed automatically when the match score meets or exceeds this value. Set to 0 to require manual review for all matches. Recommended value if enabling: 90 or above. |
| High Confidence Window (Hours) | 12 | Payment received within this many hours of order placement earns +30 match points. |
| Medium Confidence Window (Hours) | 48 | Payment received within this window (but outside the high window) earns +20 points. Anything within the payment deadline earns +10 points. |
| Setting | Default | Notes |
|---|---|---|
| Webhook Log Retention (Days) | 90 | Processed webhook records older than this are deleted automatically. Set to 0 to keep forever. |
| Remove Data on Uninstall | Off | Deletes all plugin data (settings, webhook log, transients) when the plugin is deleted. Leave off unless you want a clean removal. |